Services

Business Support Operations

Are you focused on building your business?

Do you need to free up time to allow you to continue to concentrate on your business?

Do you have an increasingly expanding list of 'important but not urgent' tasks that just don't get done? And do you find yourself starting a task but frequently end up not finishing them?

Apples & Oranges can help you to become more productive in your business by making better use of your time by outsourcing those tasks that are 'eating up' your day.

Are there tasks that take up your time, stop you progressing your business in the way you would like to and if you are really honest, don't actually need to be done by you? We can help you by dealing with them on your behalf as part of your team.

Telesales/Telemarketing

Whether you would like to supplement your in-house team or turn to Apples & Oranges for your entire outbound sales solution, we can deliver new business and drive your sales.

We will create a bespoke campaign for your needs, by getting to know your business, your ethos and your priorities. With over 15 years experience we enhance your business by becoming part of your team.

We are able to help with:

Appointment making
Sales Lead Generation
Direct Marketing follow up
Event Invitation

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Event Planning

From the smallest meeting to a national event, Apples & Oranges can help you. We are happy to assist you if you need a complete event planning service or just help with a particular section. We can be there as much or a little as you need.

Our event team will deliver event logistics through a detailed running order for suppliers and the client.

We co-ordinate suppliers, caterers, production, entertainment and promotion (if required)

We communicate with you regularly and work closely with you to ensure that you get the event that you wanted.

Mystery Shopping

We offer a completely confidential mystery shopping service.

Are you aware of the service that your competitors offer? Why is it that people are using their company and not yours?

Competitor analysis:

What services do you competitors offer?
What is their USP
What do they charge?
Customer service - do they go that extra mile?
Ease of service
Knowledge of products

Alternatively you may want to reassure yourself that your team offer the service that you insist on? Are they friendly, approachable, knowledgeable, up-selling if/where possible?

We can find out for you and give you a full report including areas and suggestions for improvement.

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Marketing

Newsflash, Marketing is not a secret, it’s just that a lot of people think it is!

Companies either don’t really understand it, are confused by it or think they just don’t need it.

The majority of businesses are owned by people who are experts in their particular field, however, that doesn’t seem to stop a lot of businesses failing year after year simply because they don’t know how to sell their product or service successfully.

What’s the most important thing for your business? Sales! Without sales what is there?

Whether you are a new business building your customer base or a well established business that needs to review the material you are using or even your whole image, Apples and Oranges are here to help.

Quite simply, we break the mould, we are here to listen to you, work on a strategy that suits you and your business. Work towards a process to help you understand your customers and their needs, enabling you to build customer loyalty and attract new business.

Whether you are looking for a single project or a full campaign, contact us now and find out more.

Marketing is not an event, but a process...it has a beginning, a middle, but never and end, for it is a process. You improve it, perfect it, change it, even pause it. But you never stop it completely. Jay Conrad Levinson

Projects

The key to a successful project outcome is all in the planning. The old saying if you fail to plan you plan to fail is right. If you don't have a plan how do you know what direction your project is going, how do you gauge that you are going to meet the required deadline, or finish at all?

Quite often project planning is ignored in favour of diving straight in and just getting on with the work. Having a plan can save you money, time and in a lot of cases - problems!

Projects can come in all shapes and sizes, some can be fairly simple and others very intricate.

We can work on large or small projects whether administration based, research or an event.

We are able to complete the whole project or parts of it, depending on your requirements.

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Recruitment

With over 30 years joint experience in the world of recruitment, we are very well placed to help you and your business through the whole recruitment process. Whether this is the first time you have recruited staff or if you are expanding the team you already have.

There is so much legislation surrounding recruitment it can become quite daunting!

We can walk you through the process and simply act as your advisor or assist you with the whole recruitment, this includes:

writing the job description
writing the person specification
writing the advert
deciding where to advertise for the role you have
managing the responses
check eligibility to work in the UK
check work history
obtain references
arranging interviews
holding interviews on your behalf or attend with you
arranging psychometric testing if required
administration throughout

Virtual Office / Correspondence Address

£25.00 per month

£45.00 per month to include the Telephone Answering Service - Apples Package (messages charged at £1.00 each, with no minimum or maximum amount of calls)

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